Customers touch, feel, and love furniture in person but walk away when the total adds up. Increo turns showroom browsers into committed buyers.
The Challenge
High average order values mean customers rarely buy on the spot
Showroom visits generate interest but not enough same-day conversions
Manual follow-up from sales staff is inconsistent and hard to scale
Furnishing entire rooms or homes creates large basket opportunities that go unrealised
Credit-based finance alienates customers who want to avoid debt
Long lead times between order and delivery reduce urgency
The Solution
Staff capture customer interest on the spot. A saving plan begins before they leave, locking in commitment while excitement is high.
A customer saving for a sofa is shown matching coffee tables and rugs through the Cross-Sell Engine at exactly the right moment.
QR codes next to display pieces and tablet capture tools ensure every visitor becomes a trackable opportunity, even if they are not ready to start a plan today.
Set your own store policies for instalments, refunds, and collection timing. Increo mirrors how you already operate.
Recommended Tools
In Practice
A couple visits a furniture showroom to look at dining sets. They love a 4,500 euro table and chairs but are not ready to commit. The sales associate captures their details and starts a 3-month saving plan on the spot. One month in, the Cross-Sell Engine suggests a matching sideboard. By month 3, they have paid in full, added the sideboard, and the store has converted a 4,500 euro browse into a 6,200 euro sale.